Refund requests for digital/online products purchased directly from Mcgraw-Hill are submitted here: http://www.mheducation.com/refund.html
Note: If you purchased a Connect registration code on the Chegg website, please click here to contact Chegg Customer Service.
Contact McGraw Hill Education Customer Service at (800) 338-3987 option 5 or email support at email@example.com to check on status of your request. The hours of operation for Customer Service are Monday - Friday from 8am - 8PM Eastern Time.
Outside the United States - Contact International Customer Service Department:
Phone: (609) 426-5793
Hours of Operation: 8:00 AM to 8:00 PM Eastern Time, Monday through Friday (USA)