CXGCustomerSupport - Refund requests for digital/online product purchases
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Refund requests for digital/online product purchases

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FAQs / Solutions

Refund requests for digital/online products purchased directly from Mcgraw-Hill are submitted here:

Contact McGraw Hill Education Customer Service at
(800) 338-3987 option 5 or email support at to check on status of your request.  The hours of operation for Customer Service are Monday - Friday from 8am - 8PM Eastern Time.

Outside the United States - Contact International Customer Service Department:
Phone: (609) 426-5793
Hours of Operation: 8:00 AM to 8:00 PM Eastern Time, Monday through Friday (USA)

Note:  If you purchased a Connect registration code on the Chegg website, please click here to contact Chegg Customer Service.