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How do I take a screenshot to send to McGraw-Hill Product Support?

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Below are step by step instructions to take a screenshot:

Windows PC

  • Click on the window that you want to take a screenshot of.
  • Press and hold the following keys simultaneously:  Alt + PrintScreen.  The screenshot was copied to your computer's clipboard. 
  • Open either Microsoft Paint, Microsoft Word, or something similar that you can paste images into. 
  • Press and hold the following keys simultaneously:  Ctrl + V. The screenshot will be copied from your computer's clipboard. 
  • Save the file to your computer (File/Save As).

Mac

  • To take a screenshot and save it as a file on the desktop, press and hold the following keys simultaneously: Command + Shift + 3.
iOS (iPhone, iPad, iPod)
  • To take a screenshot of an iPhone app, press and hold the 'Home' button, then press and release the 'Sleep' button on the top of the phone.
  • Image is saved to the camera roll
All that is left is to attach the screenshot as a file in your response e-mail. 
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