CXGCustomerSupport - Connect - Student registration, access and account creation for Classic Connect
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Connect - Student registration, access and account creation for Classic Connect

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FAQs / Solutions
Step 1. Students can obtain Connect in a number of ways. They can:
  • Use a registration or access code
  • Buy access using a credit card
  • Utilize courtesy access (free trial)
Regardless of what method they use to obtain Connect, you will have to provide them access to Connect first.
In your My courses page, find the section you want students to access. From the section options menu (the gear icon), select registration sheet (A).
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Step 2. Customized student registration instructions will open with the section's specific web address (A). You're able to edit this web address to make it shorter and easier to remember.
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Step 3. When students visit your section web address, remind them to verify the course and section information before clicking Register Now (A) to get started.
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Step 4. Students will register with their email address (A) and click Submit (B).
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Step 5. Students will choose one of the options:
  • (A) Enter the access/registration code printed on the card that came with their textbook or which they purchased separately.
  • (B) Buy Online. This will take them through a purchase flow where they will register for Connect first and then enter billing and credit card information.
  • (C) Start courtesy access, which is a two-week free trial that enables students to register and access their course/assignments prior to purchasing access. This option is convenient for students awaiting financial aid and those who may drop the class and do not want to commit to purchasing Connect just yet.
Once they’ve made their choice, students will go through a registration flow and create a Connect account. Then they’ll be able to go directly into their Connect section home page.
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Best Practices:
  • Edit your section web address to make it shorter and easier to remember.
  • Copy and paste your section web address into your syllabus or learning management system (such as Canvas or Blackboard) for easy student access.
  • Each section of your Connect course will have a unique web address. If students change sections during the term or register for the wrong section, provide them with the web address of the new/correct section they need to be transferred into, have them click Register Now and follow the prompts. Connect will recognize their account and allow the students to easily register in the new section. If the students submitted any assignments in the other section, the grades cannot be transferred.
  • Remind students to purchase full access to Connect before their courtesy access period ends in order to eliminate any unnecessary interruptions in Connect. When purchasing full access, students should use the same email address they used to sign up for courtesy access.